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  • Public Safety
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    Grace Under Pressure: Portsmouth Police Calm Chaos at Marathon Without Making Arrest 

    CASA Program Cut: What Happens to Scioto County’s Foster Kids Now? 

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    🚨 Busy Wednesday in Scioto County: Medical Runs, Burglaries, Fires, and Road Woes Keep First Responders on the Move 🚓🚑🔥 

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    Family’s Clash with Scioto County Deputies Sparks Allegations of False Charges and Legal Missteps 

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    🚨 Scioto County 911 Roundup – June 24, 2025 🚨 

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    🚨 Another ATV Crash Leaves Woman and 4 Kids Injured 🚨

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    Above and Beyond: Portsmouth Police Step In to Help the Vulnerable 

    “I Don’t Want to Go Home”: Teen Walks into Jail Seeking Help in Custody Dispute 

    🚨 Burglars in the Floor? Deputies Called to Camper Crawlspace Conspiracy 🚨 

    Summer Danger: Drowning Call Highlights Importance of Water Safety for Children 

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    Naked Woman Arrested in Tracy Park 

  • Lawrence County
  • Politics

    Cathy Coleman Still Fighting: Family Shuts Down Hospice Rumors, Says Recovery Still Underway

    County May Tap Opioid Settlement Funds to Finish MARCS Tower Project 

    Cathy Coleman

    ‘Small Steps, Big Faith’: Commissioner Cathy Coleman Edges Closer to Recovery 

    ‘Praise God!’: Commissioner Cathy Coleman Shows Remarkable Progress After Harrowing Weeks

    Cathy Coleman

    Cautious Hope and Harsh Realities: New Details Emerge on Commissioner Cathy Coleman’s Condition 

    Scioto County Commissioners Cancel This Week’s Meeting 

    Robert Horton

    Sudden Twist: Horton Court Dates Scrapped Ahead of Trial 

    ‘A Sign of Hope’: Commissioner Cathy Coleman Shows Small Improvements Amid Ongoing Critical Condition 

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    Cathy Coleman

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    Scottie Powell

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    Risky Business? City Wants to Sell $4.5 Million in Bonds

    Portsmouth LGBT Sanctuary City Proposal Scrapped – New Resolution Coming

    Portsmouth Council Takes First Step Toward Homelessness Task Force 

  • Feel Good

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    Scioto County Champs: Lady Trojans and Word Wizards Bring Home the Gold 

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  • Obituaries
    Walter Ronald Kidd

    Walter Ronald Kidd, 89 of Xenia

    Lois Helen Friend

    Lois Helen Friend, 76 of Lucasville

    Patricia Ann Holland

    Patricia Ann Holland, 93 of Waverly

    Marsha Faye Gammon

    Marsha Faye Gammon, 72 of Wheelersburg

    Janet Sue Perkins

    Janet Sue Perkins, 79 of Ashland

    Barbara Williams

    Nancy L. Pistole, 85 of West Portsmouth

    Charles Lloyd Smith

    Charles Lloyd Smith, 84, of Portsmouth

    Maxine Ballard

    Maxine Ballard, 84, of South Point

    David Paul Kidder

    David Paul Kidder, 57 of West Portsmouth

    Carolyn Sue Reeder,

    Carolyn Sue Reeder, 75 of Portsmouth

    Dorothy Jane Pistole

    Dorothy Jane Pistole, 64 of Portsmouth

    Barbara Williams

    Mary Meretia Robertson Wolfe, 87, of Londonderry, OH

    Patricia Louise Coburn

    Patricia Louise Coburn 99 of Portsmouth

    Nora Ellen Easter

    Nora Ellen Easter, 97 of Friendship

     Deborah Sue ‘Susie’ Dingus

     Deborah Sue ‘Susie’ Dingus, 74 of Portsmouth

    Mary Ada McClaskey

    Mary Ada McClaskey, 78 of Port Saint Lucie

    Freddie L Hodge

    Freddie L Hodge, 75 of Portsmouth

    Willa Mae Parker

     Willa Mae Parker Ivory, 91 of Portsmouth

    Cynthia Darby Royster

    Cynthia Darby Royster, 70, of Wheelersburg

    William McGinnis

    Noah Hall, 54 of Lucasville

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Survey Finds Grocery Shoppers Opting for Virtual Carts During Pandemic

Staff Report by Staff Report
5 years ago
in Economy
Grocery Virtual Pandemic
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Survey Finds Grocery Shoppers Opting for Virtual Carts During Pandemic

A new Oracle Grocery Retail survey shows that 53% of respondents in the U.S. have shopped online for groceries during the pandemic, with 37% stocking up more frequently online than in-store. And few people plan to reverse course – 93% of those surveyed said they plan to shop online for groceries post-pandemic, with 74% noting they will order groceries the same amount or more as they are doing currently.

This trend will extend into the busy Thanksgiving holiday, where 21% of consumers plan to order groceries online, and 59% plan to head into the store to buy the fixings for their feast.

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Walter Ronald Kidd, 89 of Xenia

“Online grocery ordering is not new, but the pandemic was the tipping point to take it mainstream,” said Mike Webster, senior vice president, and general manager, Oracle Retail. “Grocery retailers were left grappling with both supply chain issues and consumer behavior that was anything but normal – causing chaos and shortages. While stores navigated relatively quickly, the data shows that consumers have no plans to return to their old ways. Grocers need to examine what that means for their operations, store layouts, and everything in-between as we all move forward.”

The Untold Insights survey, conducted on behalf of Oracle Retail, polled 521 consumers in the United States in September 2020 about their COVID-19 shopping habits and another 500 in November 2020 about their plans for the holiday season.

Door-side delivery

When it comes to online grocery ordering, the vast majority of consumers opt for home delivery:

  • 72% – have groceries delivered to their home
  • 13% – pick them up inside the store
  • 15% – collect their groceries curbside

“Grocery retailers have done a good job using physical stores as makeshift warehouses to fulfill orders and get them out quickly to customers,” added Webster. “However, they need to carefully balance the disruption of delivery services and store-workers fulfilling online orders with customers trying to shop in-store. This includes both crowding in the aisles as well as the risk of out-of-stock inventory. It will be especially crucial in the high-volume holiday timeframe with customers adding pressure both online and in-store.”

Loyalties tested

With grocery shortages during the pandemic, 86% of shoppers explored store owned brands and private label alternatives, with some having no plans of returning to their old favorites.

  • 32% – intend to stick with the store brands
  • 34% – will shop a mix of new finds and preferred brands
  • 20% – will go back to preferred brands

“The surge in private label purchases has become the unexpected silver lining of COVID-19 for grocers,” added Webster. “Consumers uninterested in trying something new were forced to branch out due to shortages and now plan to stick with their new finds. This allows grocers an opportunity to increase brand affinity with customers and, in turn, their margins.”

Grandparents try online ordering

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A significant percentage of all age groups surveyed have ordered groceries online during the pandemic, with Generation X leading the way:

  • 72% – Gen X (40-54)
  • 61% – Gen Z (18-24)
  • 60% – Millennials (25-39)
  • 30% – Boomers (55+)

Although Boomers represented the lowest total overall, this age group saw a 173% increase in those who had ordered groceries during COVID-19 versus before the pandemic. Moreover, 83% of this demographic plan to continue ordering groceries online. Interestingly, those with kids were also more than twice as likely to order groceries online (82%) versus those without children (36%).

Stockpiling has eased; toilet paper still tops

Despite COVID-19 winter warnings, shoppers are worrying less about shortages of essential items. Just 28% of those polled are planning to stockpile household essentials and pantry staples, including:

  • 69% – Toilet paper
  • 69% – Cleaning products
  • 54% – Canned fruits and vegetables
  • 50% – Meat
  • 48% – Soup
  • 48% – Pasta
  • 46% – Rice

Interest in food subscription boxes grew

With more shoppers eating at home and looking for inspiration, meal subscriptions increased:

  • 22% already had a food or meal subscription they continued
  • 10% already enjoyed one food or meal subscription service and added another
  • 4% started a new food or meal subscription for the first time
Survey Finds Grocery Shoppers Opting for Virtual Carts During Pandemic Grocery Virtual Pandemic
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